Find out more about our minimum order, ways to order, payment methods, and purchasing on open account. more info...

Does your order qualify for a volume discount? more info...

Who can receive free shipping? What items do not qualify for free shipping? What are my delivery costs if I do not receive free shipping? more info...

What should I do when my merchandise arrives? What should I do about returns or shortages? more info...

Our site is designed to protect your privacy. more info...

E-Mail
If you supply us with your e-mail address, you may receive e-mail from us regarding updates to our web site, events in our retail stores, online surveys and/or newsletters. If you do not wish to receive such information from United Art and Education, please e-mail us.

We do use e-mail as a means of receiving feedback from our customers and we encourage you to e-mail us with your questions or comments. We read every e-mail that we receive and will respond, if needed, in a timely manner.

For specific e-mail inquiries:

Customer Service: Shortages and returns, problems with your order, credit applications.
Order Department : Order changes, place an order, order status.
Material Safety Data Sheets: Material Safety Data Sheet requests.
Mailing List Department: To add or remove your name from our mailing list, catalog requests.
Marketing Department: Share advertising or partnership opportunities, suggest items you would like to see at our stores or in our catalogs, or provide comments on United Art and Education flyers and events.
Web Development Department: Comments about this web site including reporting problems.
General Inquiries: Anything else not covered above.

Mail
If you supply us with your mailing address, you may receive announcements regarding our web site or information pertaining to our retail stores. If you are already on our mailing list and wish to be taken off, or if you do not wish to receive any of the previously mentioned materials, please let us know by e-mailing us, or writing to:

United Art and Education
P.O. Box 9219
Fort Wayne, IN 46899-9219

We like to provide our customers with comfort in knowing that we do not sell, rent or share our mailing list with any other organization, in any fashion, whatsoever.

Phone
If you would like to speak with a customer service representative, you may call from 8:00 a.m. to 5:00 p.m. Eastern Standard Time:

1-800-322-3247 or
(260) 478-1121 (Fort Wayne, IN)

Fax
If you have questions, comments or would like to place a order, you may use our 24-hour toll-free fax line at:

1-800-858-3247