So disappointed! There is a 1 1/2" x 2" UPC sticker right on the slate surface. It is sticky and melted into the slate and won't come off. The corners that did come off left stickiness melted into the slate. There are also white foggy streaks across the slate, and there are not directions for care and appropriate cleaning guidelines. So at this point, I'm unsure if it can come clean. It makes it look used. I hoped for quality, but do not recommend. - - - - - - - From UnitedNow.com: We're sorry that the product was not what you expected. Our customer service department will contact you about a replacement or refund.