Ordering Information

How To Order

Internet: Search for products by item number, or browse our product categories.
Call: 1-800-322-3247  Our office is open from 8 a.m. - 5 p.m. Eastern Time, Monday through Friday.
Email Your Order To: orders@unitednow.com
Mail Your Order To: United Art and Education,  P.O. Box 9219,  Fort Wayne,  IN  46899
Fax In Your Order: 1-800-858-3247, open account or credit card purchases only please.

For your convenience, here is a printable order form to use when mailing and faxing orders.
You can also request an Art Materials Catalog.

Methods of Payment

Internet Purchases: We accept MasterCard, VISA, Discover, or American Express credit cards. We also accept purchases made on an open account with an authorized buyer and Purchase Order Number made by an organization. See Purchasing on Open Account below.  Gift Cards can be redeemed online by using the Apply a Gift Certificate field at checkout.

Phone, Fax, Email, or Mail order purchases:
We accept MasterCard, VISA, Discover, American Express, money orders or personal checks.   We are happy to open charge accounts for qualifying schools, churches and other eligible institutions.  Please see below or call for more information. We do not ship C.O.D. Gift Cards can be redeemed through retail stores, internet and mail orders only.

Purchasing on Open Account
Qualifying schools, churches and other eligible institutions may charge their purchases on open account by phone, fax, mail or on the Internet. When applying for credit, please provide complete references.  Organizations which are eligible for instant credit can click here to print the Instant Credit form.  This includes Public Schools/Universities, Government Agencies, Church-Affiliated Day Cares, Parochial Schools (Over 20 years old), Public Libraries, Head Starts, and Churches.  All other organizations, including Charter Schools, should apply for credit by clicking here.  Tax exempt organizations must also provide the relevant tax exempt certification where applicable.  Our terms are net 30 days following date of invoice.  A service charge of 1-1/2% per month will be added to past due accounts.  For more information, please call 1-800-322-3247, or  email your request.

Sales Tax
We add sales tax for orders shipped to the following states: Arkansas, Georgia, Illinois, Indiana, Kentucky, Michigan, Minnesota, North Carolina, Nebraska, New Jersey, Ohio, Oklahoma, Pennsylvania, South Carolina, Utah, Washington and Wisconsin.

If you are tax exempt and you are being charged taxes at checkout, please add a note to your order with your tax exempt number or organization name. We will remove the tax from your order and process and ship it without delay. In order to provide proper documentation to your state tax department we require that you send a copy of your State Tax Exempt Certificate to us at internetorders@unitednow.com or fax it to (800) 858-3247 at your earliest convenience.

If you are tax exempt we strongly urge you to save your login information rather than checking out as a guest. Once we have your Tax Exempt Certificate we will update your account so you will not be charged sales tax on future orders.

Please note that your Federal Tax ID does NOT identify your State Sales & Use Tax Exemption. For legal exemption, please provide your State's Tax Exemption using your State's appropriate exemption form.

Important Information for Indiana Tax Exempt Customers

Approved Vendors List

If your school or district buys educational materials exclusively from an Approved Vendor List and you are not sure if United Art & Education is an Approved Vendor, please take a moment to tell us about it by clicking here.  We'll do our best to apply to your list. 

Future Orders

Place orders when you’re ready, we’ll ship them when you’re ready! As soon as you know what you want, or have a PO approved, go ahead and place the order. You can tell us a future ship date when you will be available to receive it. When your requested ship date arrives, we will pack and ship your order that same day. You should expect an invoice shortly after your shipment is sent.

Special Charges

In the extremely rare event that an order requires extra fees, we reserve the right to add on an appropriate service charge. Should this occur, we will notify you and will not process your order without your approval.